Nourishing Wellness: SAMA's Personalized Platform for Sustainable Health Solutions
SAMA, innovative health and wellness platform offering food and health solutions
Successfully acquired early clients prior to launch, validating its impactful approach to sustainable wellbeing
Aug 2022 - Dec 2022
Overview
Team Make-up
Product Designer (My Role), Company Principal Associate, Software Engineer and Developer, UX Researcher
Tools
Figma, FigJam, Miro, Adobe Illustrator, UserZoom
Time line
6 months and on-going (client portal development)
My Role + Impact
Problem Statement
User Research
1. User Interviews
Understanding the Users - User Persona
Persona 1
Goals
1. Cook healthy meal, for 5 days a week.
2. Make sure to cook variety of meals to ensure sufficient nutrition intake
3. Wish to give equal importance to health as much as he gives to work.
4. Feels motivated to incorporate healthy lifestyle but wants to make it a part of daily routine and everyday habit.
5. Have access to healthy recipes and not overwhelmed with a lot of information available online
Frustration
1. Tries to incorporate and cook healthy recipes, but fails to follow on regular basis
2. Frustrated as he is left with no personal time when he manages to cook and work.
3. Feel guilty compromising their health.
4. Helpless and overwhelmed with a lot of information online and not know what to trust and rely on
Persona 2
Goals
1. Build a healthy, sustainable lifestyle as part of their daily habit.
2. Cook regional healthy meals for the family.
3. Follow a sustainable diet on daily basis.
4. Ensure nutrient rich meals for the family, especially for the kids.
5. Quick access to meal plans.
6. Innovative healthy recipe for kids.
Frustration
1. Fails to cook home-made meals on regular basis.
2. Ends up with no personal time after work and cooking meals.
3. Ends up being frustrated and guilty compromising her and family’s health
4. Feels tired and annoyed to manage meals after work.
5. Cannot balance well between work and healht priorities
Persona 3
Goals
1. Avoids ordering outside meals.
2. Avoids extra expensed.
3. Prefers home-made quick meal recipes.
4. Prefers less time consuming meal preparation methods and meal plans.
5. Not stress about food between work and not feel guilty about health and finance.
Frustration
1. Left with not time between work, campus job and study.
2. Left to compromise personal health.
3. Ends up eating junk and outside meals.
4. Guilty to spend money on food and also compromising health.
User Journey Map
Ideation
Site Map
Ideating - Wireframes and Low Fidelity Prototypes
Hi-Fidelity Prototype